Information You Provide
The enquiry form asks for your name, email address and message. You may also provide a phone number, service preference and postcode. The message can include information about the property, tank, fuel and access.
Only include information needed to assess the request. Do not send payment card details, identity documents, medical information or information about other people unless it is necessary and you are entitled to share it.
How Enquiries Are Used
Your information is used to handle your request, understand the tank work and allow a suitable service provider to respond. The form asks you to agree before your enquiry details are shared for that purpose. It does not ask you to join a marketing list.
A provider may use the details to discuss access, arrange an assessment, prepare a quotation and keep records of their dealings with you. Ask that provider about their own privacy information when they respond. Only the information relevant to your request should be shared.
Your Agreement
The sharing checkbox is left unchecked. You must actively agree to sharing before sending the form. You can withdraw that agreement by contacting us, though this does not undo processing that has already happened or remove records that must lawfully be retained.
If you contact us by email instead, explain the help you need. We can discuss any necessary sharing before forwarding your enquiry. You are not committed to buying a service by making contact.
Technical Information
The hosting and enquiry systems may process technical information such as IP addresses, request times and browser information to deliver the website and protect the form from misuse. The frontend includes a hidden anti-spam field. Security measures may be applied by the hosting and form systems.
The pages request fonts from Google Fonts, which means your browser connects to Google to load those files. The frontend does not add advertising or analytics scripts and does not set a marketing cookie. Any additional service introduced later should be explained here.
Keeping And Protecting Records
Enquiry information should be kept only for as long as it is needed for the request, follow-up and any applicable legal or security obligations. You can ask about the records associated with your enquiry and the applicable retention arrangements. Avoid sending sensitive material through the form.
Your Choices And Rights
Depending on the circumstances, you may ask to access, correct or delete personal information, restrict its use or object to processing. You may also ask about a copy of information you have provided. Some requests depend on legal grounds and records that need to be retained.
For privacy requests, write to contact@oiltankserviceswiltshire.co.uk with enough detail to locate the enquiry. We may need to confirm identity before information can be released. You can raise a concern with the Information Commissioner's Office if you are unhappy with how your information is handled.
Scope Of This Notice
This notice covers enquiries made through Wiltshire Oil Tank Services. External links lead to separate websites with their own privacy information. Review this notice when submitting a new enquiry, as the handling arrangements may change.
Last reviewed: November 2026.